Implementasi Kebijakan Indonesia Digital Dalam Mewujudkan Integrasi Teknologi Pelayanan Publik

Abstract

This study aims to analyze how the implementation of the digital ina policy realizes one public service data in Indonesia. Considering the use of technology in the public sector, both the central and regional governments have not yet felt the benefits by the community. In fact, new problems such as duplication of technology have emerged that are felt to be unnecessary in government agencies because their functions and objectives are the same. The method used in this study is a qualitative method. The data collection in this study is a review of journals, books, presidential regulations and other sources that have relevance to this study. Data analysis is carried out by examining each source of data taken and analyzing the correlation with the research. The results of the study show that there are several important factors in the successful implementation of the digital ina policy. The first is leadership, where leadership is not just management, but can promote teamwork and collaboration. This is due to a change in the public service paradigm. Second, the sustainability paradigm approach, where the role of information and communication technology is important how sustainability can be achieved efficiently and effectively.