Persepsi Publik Terhadap Kebijakan Dana Pensiun Atlet Nasional: Analisis Sentimen di Media Sosial Instagram
Abstract
This study aims to analyze public perception of the National Athlete Pension Fund policy through sentiment analysis techniques on Instagram user comments. A total of 301 comments from six Instagram accounts were collected through web scraping and processed through the stages of data cleaning, tokenization, and sentiment classification using the IndoBERT lexicon-based approach. The results showed a diverse distribution of sentiment, with negative sentiment being the most category (118 comments), followed by positive sentiment (106 comments) and neutral (77 comments). The dominance of negative sentiment indicates public concerns regarding budget transparency, mechanism clarity, and potential inequity in the distribution of benefits. Meanwhile, the positive sentiment reflects support for the state's efforts to provide social security as a form of appreciation for outstanding athletes. These findings suggest that policies have gained value legitimacy, but procedural legitimacy still needs to be strengthened through more transparent and responsive public communication. This study confirms that social media functions as an effective digital public space in capturing public opinion in real-time and can be the basis for policy evaluation.
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